Mail & package recovery

Report misdelivered mail

Only fields marked with * are required. You'll be able to schedule a handoff on the next screen.

Please don't open someone else's mail

Federal law protects mail addressed to another person. Report it here so the recipient can pick it up. NeighborHOA is not affiliated with USPS, UPS, FedEx, Amazon, or DHL.

Your privacy is protected

We never publicly display photos, full addresses, tracking numbers, account numbers, phone numbers, or email addresses. Barcodes and tracking labels in your photos are automatically blurred.

What did you receive?

Only fields marked with * are required.

Item type

Carrier

Recipient's name (as shown)

Visible address or unit number

Where and when did you receive it?

0/600 characters

Photo of the outside (optional)Tap to add a photoBarcodes, tracking numbers, and account digits will be automatically blurred.

Mark as urgent
Time-sensitive item (perishable, prescription, court-dated)Mark as sensitive
Financial, medical, legal, or government mail

How should the recipient collect it?

You can offer several options — the recipient will pick one.

Preferred disposition

Available pickup windows

Start

End

Auto-expire after

You'll be able to schedule a pickup and send a private message on the next screen.